Delivery

Your order will be beautifully and securely wrapped, using recycled materials wherever possible. Then sent first class for smaller items, 2nd class recorded for anything bigger than medium parcel with Royal Mail. Due to postal strikes we may use alternative couriers such as Evri and DPD at times. If you’d like other shipping method please be in touch before placing orders.

UK shipping
Shipping 2-5 working days. We have simple 2 standard rates calculated by weights. Anything below 200g is charged at £2.50, above is £5.

International shipping
Parcels less than 0.499kg are £8 to deliver; those 0.5kg and up are £12. There might be custom or duty fees for you to clear prior to the delivery. Anything below 150g, like set of three greeting cards, is charged at flat rate of £3. We are currently not registered VAT therefore we do not charge VAT.

Returns
If you are not happy with the products, you have 14 days to return any item (in its original condition) for a refund or exchange. Please get proof of postage when you do.

If your item arrives faulty or damaged, let me know within 24 hours and I'll send you replacement.

If there’s anything else I can help with, email me at takakocopeland(at)gmail.com